Square 9’s Cloud Bridge allows for bi-directional accessibility of any customer data, enabling integrations and data accessibility without the need for complex network configuration, or IT involvement. Cloud Bridge works by establishing and AES-256 encrypted tunnel, effectively bridging the gap between cloud and premise.

\uD83D\uDCD8 Overview

Existing cloud customers looking to leverage data sharing capabilities may request Cloud Bridge Enablement through a request to the Square 9 Software Support team. New customers may indicate a need for Cloud Bridge functionality on their fulfillment request and the feature will be enabled, or Square 9’s Professional Services team may request it on your behalf.

Customers who are using Cloud Bridge will need the client, installed locally in the premise environment. Be on the lookout for an email from Square 9’s Fulfillment Team with the download link for the client app.

  1. Ensure you have a Windows Desktop or Server available to install the client app. It is recommend that Cloud Bridge be installed on a server or workstation that is “always on” and remains permanently in the physical location of installation.

  2. Ensure .Net 5 is installed. We recommend the .Net 5.x Desktop Runtime package, found here.

💾 Installation Instructions

The Cloud Bridge client needs to be present and functional for communications to work. Square 9 highly recommends deploying Cloud Bridge to a server that remains always on in the environment.

  1. Download the installation media on the computer you are deploying to and ensure the .Net 5 prerequisite is installed before proceeding.

  2. Extract the installation media to a local folder and run the msi file in the CloudBridgeClient.Installer folder.

  3. Click next through the installation prompts to deploy the software. When finished, you will find the Cloud Bridge application files in “C:\Program Files\Square 9 Softworks\CloudBridge”.

🛠 Configure Cloud Bridge

  1. From the Cloud Bridge application folder (C:\Program Files\Square 9 Softworks\CloudBridge), run the Cloud Bridge client (CloudBridgeClientUI.exe).

  2. The first time you access cloud bridge, you will need to provide configuration details. Specifically, the fully qualified domain name for your GlobalSearch instance and the Cloud Bridge access password provided during the fulfillment process.

    (info) If you cancel the server configuration, or need to change the configuration, click the black Server icon to the right of the Square 9 logo to open the server configuration.

    1. Provide the FQDN in the Server text box of the configuration form. Do not include “https://”. So the Server entry should resemble:

    2. Customers looking to add Cloud Bridge to their environment will require a password provided by Square 9’s cloud fulfillment team. Provide that value in the Password text box.

With connection details provided, The Cloud Bridge Client interface will display:

  • The configured URL will display to the right of the black Server icon, to the right of the Square 9 logo. If the URL is empty or incorrect, click the server icon to display the configuration panel and update it.

  • If the service is running, the Running status is indicated in the upper right of the interface, along with a green check. If the connection is broken, the service is configured to stop and restart itself to reestablish the connection. If the service is not running for any reason, it will be noted as stopped in this area.

  • If the Cloud Bridge client has been able to successfully broker a connection to your Square 9 Cloud environment, you will notice a security token displayed below the URL, to the right of the black server icon.

  • Click the blue Plus fab icon in the bottom right corner to configure a connection.

  • Provide all details for your service connection:

    • Service Name is just used for display purposes. It’s an indicator for those configuring the client what a specific service is intended to be used for.

    • Address is used to specify the network address of the service that will be exposed through Cloud Bridge. In most cases, Cloud Bridge will be installed on the same server as the service in question. In this example, we will be specifying a connection to a local SQL Server instance, so the default local address of is acceptable.

    • If you wish to specify your own port, leave the Port selection on Custom, and provide the port number in the text box below. Alternately, Cloud Bridge is bundle with common ports / applications. You can select an application from the Port drop down list and the port number will be provided for you.

    • Clicking save will provision the connection details. Your local service will now be available to Square 9’s cloud.

    • If you need to remove a configured service, simply right click the Service Name of interest and choose the Delete option.

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