You can set preferences for your GlobalSearch interface from the User Settings for features such as the interface language, forwarding email notifications, or modifying OCR settings for Key Free Indexing.

  1. To access your user settings, click the User Settings () button on the GlobalSearch toolbar.

  2. Select the General, SearchAppearance, Data XChange, Scanner, Language, KeyFree, (if a Square 9 User) User, or (if enabled) Delegation tab.

  3. Choose settings.

  4. Click Save, or click Cancel.

  5. After saving your settings, click your browser Refresh button to see your changes.

General User Settings

Automatically Run Default Search

  • If a Default Search is assigned to an Archive and you want it to run automatically when an Archive is clicked, enable Automatically run default search when clicking archive. The setting is on by default. When off, you must manually select and run a Search to see documents in the Archive.  Where performance is a concern, users may wish to disable the loading of archive data when an Archive is selected.

Search Settings

  1. Enable Sort Archives by  Result Count when running a search across multiple Archives if you would like the Archives presented with the  most relevant (highest count) of results first.

  2. Enable the Hide Archives with No Results option when running a search across multiple Archives if you do not want GlobalSearch to present Archives without any matching records.

  3. Enable double-click to open document to limit opening a document directly in the List (you can still select and open documents using the Actions menu). This unchecked by default.
  4. Enable Always open documents in new tab to open documents in a new browser tab. This is enabled by default.
  5. Set the number of History entries per page to display in the Archive History Records Per Page text box.


If you organization is using GlobalAction, the Business Process Automation Engine for GlobalSearch, you can enable the ability to have tasks appear above the list of Archives. These Task present any pending Workflow Actions assigned to the logged in user. 

Configure Data XChange User Settings

You can set your Data XChange user preferences from the Data XChange tab. Note that you must have the proper permissions for these settings to work.

  • Search System Fields – Enable to use System Field values as lookup data for finding matching records in the Data XChange source. (By default, System Field values are not used to search for a match.)

  • Overwrite System Fields – Enable to have data pulled from the Data XChange source overwrite indexing data currently in any matching System Fields (except for Read Only Fields).

  • Append to Multi-Values – A Multi-Value Field allows you to populate a list of values into a Field. Enable to append data pulled from the Data XChange source to any data already in matching Multi-Value Fields. Without this enabled, the data is replaced.

Configure Scanner User Settings

Click the Scanner tab, and then click the Go to GlobalSearch Extensions button to open the Extensions interface. Refer to the GlobalSearch Extension Scan to Archive page for details.

Change Language

The web client has built-in On Demand Localization to view GlobalSearch with different languages. Use Change Language to change from the default language (English) to Dutch, French, German, Italian, Portuguese, Romanian, or Spanish. Localization can also be extended to other languages with a fully documented translation kit. Note that this will change the language of buttons and toolbar icons, but not the language in which any databases, Archives, Index Field, or documents you or your system administrator have created. They remain in the language in which they were created.


Change Square 9 User Password

If you are logged in as a Square 9 User, you will see a tab, called “User” in the Settings window.  From here you may change your Square 9 User password. For GlobalSearch C2 accounts, default passwords must be at least 8 characters in length, including one upper case letter and one number.  Administrator's do have the option to change the default complexity requirements, so it's possible your system may differ.  It's always a good idea to confirm requirements with your C2 Administrator.  For on premise customers, there is no forced complexity, but it is always recommended and is configurable by the administrator.


Configure KeyFree Settings

KeyFree Indexing allows you to enter indexing data without having to type it in. It is done using OCR (optical character recognition) technology. To get the best OCR results, you can finesse the settings for each document or document type to your user preferences. The better the OCR results, the less manual data correction you might need. For details on optimizing KeyFree OCR settings, please refer to the KeyFree OCR Settings page.