Skip to main content
Skip table of contents

Accounts Receivable - Delivery Receipts


If you are delivering items and goods to your customer, keeping track of Delivery Receipts is paramount in the Accounts Receivable process. When a customer calls to ask about what was delivered or in some cases what was not delivered, having a digitally stored signed copy allows you to quickly respond to those requests.

Adding the Workflow

This workflow can be downloaded directly from Square 9’s Cloud Solution Delivery Network. Click here to learn how to download Square 9’s pre-built workflows.

Modifying the Workflow For Your Environment

After importing your workflow, you need to make a few modifications to make it production ready. To do so, do the following:

Open Your Workflow

  1. Navigate to the GlobalCapture Design interface by navigating to your GlobalCapture Home Page.

  2. Select Design

  3. Select Workflow > Open Workflow

  4. Select your Workflow, Business Essentials - Accounts Receipts - Delivery Receipts

  5. Click Open

Add Your Import Node

Depending on how you plan to import documents, you will need to add an Import Node into GlobalSearch.

  1. On the left hand side, drag your import node from the Nodes Panel and connect it to the first node, the Text PDF creation node.

  2. Configure your Node Settings and select Save.

  3. Select Workflow > Save to commit your changes.

Configuring an Import Node

If you are a GlobalCapture CTS customer, you can add the CTS Direct Connect node to import files from a local source or leverage the Import node to import things for importing from a folder or email account.

Configuring Security

Your newly imported workflow is preconfigured for security for several groups, this workflow deploys two groups:

  • Accounts Receivable

  • Shipping

These users can validate any documents that require attention.

To add users, groups or learn more about group management, visit this page.

Configuring Your Templates

To create automation with this solution, it is expected you have at least one template in the Template Group “Accounts Payable - Delivery Confirmation”. That template should perform separation (if required) and extract the following fields:

  1. Vendor Name

  2. PO Number

  3. Document Date


Your workflow is built for the Square 9 Business Essentials platform and your documents should be released to the “Accounts Receivable” archive.

Process Overview

Adding the workflow to GlobalCapture is easy using Square 9’s Solution Delivery Network.

Document Import

Documents are imported based on how you configure your import node, but can be ingested into your workflow in multiple ways, including email, desktop scanner, or watchfolder import.

Classification and Separation

This workflow supports template based extraction, to configure that you must create at least one template using the Square 9 Template Designer to deliver automated extraction, otherwise every document will expect to be indexed. You should look to extract the following fields if they are present.

  • Customer Name

  • Order Number

  • Invoice Number

  • Document Date


Any documents which fail to match a template will be stopped in validation for a member of “Accounts Receivable” or “Shipping” group to review. When performing validation, a user will have 3 options:

  • Delete Document - Deletes the document in process and ends the workflow.

  • Release to GlobalSearch - Allows a user to send a document directly into GlobalSearch for storage after manual indexing.

  • Reprocess from Start - Allows a user to restart the process from the very beginning of the workflow, this is helpful to test template changes.

Any documents which fail to release to GlobalSearch or process for any reason will be routed to the validation for a user to review.


This workflow is predefined to release to the Square 9 Business Essentials Accounts Receivable archive. Anything processed through this workflow will be tagged as a “Delivery Receipt” and indexed with the following fields:

  • Customer Name

  • Order Number

  • Invoice Number

  • Document Date

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.