Skip to main content
Skip table of contents

Changing Square9 User Passwords

This article is for changing Square9 user passwords which are internal users for GlobalSearch. This is not for active directory user accounts. That is handled by your internal IT department.

  1. Login as an administrator. If you are a cloud customer this is the Tenantadmin. If you are an on premise customer this is the SSAdministrator.

  2. Select the lock icon and user management.

admin menu drop down.png
  1. Go to the user edit section and click users.

GlobalSearch admin menu edit section.PNG
  1. Select the user and enter a new password for them. Click update. That users password is now updated.

select the user enter a new password update.png

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.