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  1. Open CMD as an Administrator and enter command: cd C:\GetSmart *
  2. Then enter the command: Square9.CaptureConverter C:\GetSmart\13 C:\GetSmart\99*
    1. This will restart the conversion process. Let the conversion run, this may take some time depending on how many Capture Workfows and Zonal OCR templates the Client has.
    2. If the converter stops updating, then the conversion has stopped or become stuck. You will have to restart the conversion over again.
    3. The converter should skip over templates and workflows it has already converted so if the process fails midway, a new conversion should quickly iterate through what's already been converted before starting on the workflows and templates that are pending conversion.

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