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If you are prompted to log in after this is done, you have correctly configured your SSL address for external use.


Here are a few common issues that you can run into when trying to configure SSL for GlobalSearch LAN and GlobalSearch Web. 

  1. Open IE
  2. Click on options
  3. Click on the content tab
  4. Click on Certificates
  5. Select Import
  6. Import your exported document if you have done so from the above setup

401 Error when browsing to REST

401.1 Unauthorized: Logon Failed

If you try to access your newly created web application with a real nice FQDN, you end up getting a 401.1, even after adding the site to the local intranet zone in IE and even after being prompted 3 times and filling in the correct credentials. What’s missing? You need to configure the loopback Check. This issue occurs when the Web site uses Integrated Authentication and has a name that is mapped to the local loopback address.

There are a couple of ways to handle this. Specify host names, or Disable the loopback completely, both methods are below.

Specify Host Names
  1. Click Start, click Run, type Regedit and then click OK
  2. In Registry Editor, locate and click on the following registry key:
    • HKEY_LOCAL_MACHINES\SYSTEM\currentControlSet\Control\Lsa\MSV1_0
  3. Right-click MSV1_0, point to NEW and then click on Multi-String Value.
  4. Type BackConnectionHostNames, and then press ENTER
  5. Right-click BackConnectionHostNames and then click Modify
  6. In the Value data box, type the host name or the host names for the sites that are on the local computer and then click OK
  7. Do an IISRESET
Disable the loopback Check


  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa


Content by Label
cqllabel in ("ssl","globalsearch","iis") and type = "page" and space = "S9SKB"
labelsSSL globalsearch iis